COVID-19 UPDATE

To Our Valued Customers, 

Urban Nature Store Re-Opened some of our stores on May 19, 2020 to limited customer traffic. We continue to follow all Government of Ontario guidelines and practice enhanced sanitizing protocols and maintain physical distancing. 

To help control the spread of Covid-19, we have implemented additional guidelines to protect our staff and customers including:

Stores Guidelines

1. Maximum of two customers in the store at a time. Some stores will have a maximum of 1 customer. 

2. Shopping Time: Please limit your shopping time to reduce your exposure and to limit waiting time for others.

3. Sanitizing Station: Please help yourself to use the hand sanitizer provided. 

4. Payment Methods: Credit or Debit only.  No Cash.

5. Curbside Pickup: You may still order online and pick up at curbside. We’ll call you when your order is ready. 

6. Private Shopping: If you are more comfortable, you may call to book a 15 minute appointment to shop in the store by yourself. 

7. Face Masks: We would appreciate you wearing a mask if possible to protect yourself and others.

Rest assured we are here for you any way you need us to be. Shopping in person, in private or via curbside pickup. 

We appreciate your support and we take great care in protecting you and our Team Members. 

Thank you for your understanding and support.

Stay Safe and Stay Well.

Urban Nature Store

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