During these challenging times, the Urban Nature Store has implemented a new Curb Side Pick-up Service and Local Home Delivery (in some areas).
We want to ensure your birds are still being feed, while respecting the need to reduce direct human contact.
At this time, our online store, www.UrbanNatureStore.ca remains operational and is shipping orders, and our retail stores remain open with reduced hours.
There are several ways to take advantage of our new Curb Side Pick-up service:
1) Order online at www.UrbanNatureStore.ca – you can place an order online and mark it for instore pick-up at your local Urban Nature Store outlet. All online orders marked for in-store pick-up, will be handled as Curb Side Pick-up
2) Call your local store direct and preorder – please can all of our local Urban Nature Store outlets to place and order and the order will be ready for Curb Side Pick-up
3) Call your local store from the parking lot – if you have arrived at a store and you like to use the Curb Side Pick-up, rather than entering the store, just call the store and we will quickly organize your order and bring it directly to your vehicle.
With our new Curb Side Pick-up, there is no need to leave your vehicle, we can bring your order directly to you and place it directly in your trunk.
Local Delivery: Many of our local stores and team members are undertaking local delivery of seed and other birding supplies. Please call your local store for more details. In most cases we are leaving your orders at your front door and phoning you to confirm it has been delivered.
In-Store Shopping: Our stores remain open, with stores operating on reduced hours. We have increased our sanitation protocols and are asking all customers and staff to practice appropriate social distancing. We are limiting each store to a maximum of 2 customers at a time and are only accepting credit card and debit payments, no cash.
Local Store Phone Numbers:
St. Catharines: 289-362-2892
Etobicoke/Toronto West: 416-491-1417
North York/Toronto East: 416-646-2439
For Store Hours: